Vander Els Partners
Work with us
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Contact

How do you get hold of us?

Email. There is no contact form on this page, no chat widget in the corner and no scheduling link from a coordinator. Write to us and we write back.

Email [email protected] Monitored by the team, answered by a strategist
Phone Clients get a mobile number. It is not on the website. Email first, always
Coverage We work with clients in any market in the country, and we run an account the same way in all of them. Everything runs remotely
Response time Within 48 hours, from a strategist rather than from a coordinator or an automated sequence. Weekends can run to the long end
If it is urgent Say so in the subject line. If you are an existing client and something is down, put the word down in the subject and it jumps the queue. We do read the subject lines

Before you write

What is worth putting in the email?

Keep it short
01

What to include

The business name, the towns you cover, and one line on what made you look. That is enough for us to give you a useful answer rather than a brochure.

02

What happens next

A reply from Matt within 48 hours. Usually a straight answer, sometimes a question, occasionally a recommendation to speak to somebody else instead.

03

What will not happen

No newsletter, no automated follow up sequence, no handoff to a salesperson. Your address is used to reply to you and for nothing else.

How your details are handled is written out in full on the privacy page. The short version: your email is used to answer your email, and it is never sold or passed on.

A better first step

Is a general enquiry really what you want?

A straight read

If what you actually want to know is whether this would work for your business, tell us about it through Work with us. You get a straight read on whether this fits your market, in a reply from the team. No report is promised, and there is nothing to schedule first.

A few details do more than three rounds of back-and-forth email, and if we are not the right answer you will hear that plainly rather than circling it.

Delivered remotely · Any market in the country